(Seguin) — CenterPoint Energy customers are experiencing a natural gas outage in the Seguin and McQueeney areas.
The company noted that repairs could take several days, leaving people jittery, especially business owners and restaurants that were forced to close just before lunchtime today. The outage would affect more than 4,300 customers. The outage was the result of damage to another company’s pipeline that serves the cities.
In a statement to customers, CenterPoint Energy said it is “focused on providing service to critical facilities, such as hospitals, and will attempt to secure emergency gas service to these critical facilities while the pipeline supplying natural gas towns is being repaired. .”
To ensure warmth, parents at Seguin ISD are reminded to pack their children for the last three days before spring break, as local campuses are also affected. They assured that meals would also be made available to the students.
Tal Centers, vice president of Texas Gas at CenterPoint Energy, said more than 200 employees and contractors were called in to help with the restoration process — a process that, again, doesn’t provide any specific timelines for customers.
“Safety will be our number one priority as we work to restore natural gas service to affected customers in the safest and fastest way possible. As part of our safety procedures, we will begin the process of shutting down each customer’s natural gas meter. Once the pipeline company finalizes its repairs, our crews will need to manually re-light each meter,” Centers said.
For safety reasons, the company urges customers not to turn valves or tamper with the natural gas meter. They say opening or turning the valves could allow air to enter the natural gas lines, hampering the restoration process.
As always, they say that if you smell natural gas, customers should walk out of the area immediately and call CenterPoint Energy at 866-275-5252 and 911 to report; and do not turn on or operate anything that could cause a spark, such as the use of light switches or cell phones.